❗❗Full Timer Assistance Coordinator - Am/Pm/On ❗❗
Jobs For Humanity
Dbayeh
Additionalinformation
Additional Information
📍 Location: Dbayeh
🕒 Shifts: - AM: 7:00 AM - 3:00 PM - PM: 3:00 PM – 11:00 PM - ON: 11:00 PM - 7:00 AM
💼 Job Type: Full-Timer (170 Hrs/month) + Benefits
Companydescription
Company Description
Lebanon-based international medical assistance and travel insurance company, operating since 2001.
Jobdescription
Job Description
🔹 Key Responsibilities: - Handle incoming calls and emails professionally - Assist clients with support and coordination - Manage case files and documentation - Communicate with providers and beneficiaries - Apply coverage decisions and reimbursement procedures - Send Guarantees of Payment - Ensure system and quality compliance - Collaborate with the team and other departments
Qualifications
🔹 Ideal Candidate Should Have:
- Strong communication and interpersonal skills - Customer service focus with attention to detail - Ability to multitask and stay calm under pressure - Team player and problem solver - Basic knowledge of medical/insurance terms is a plus - Willingness to work flexible shifts - at least 2 shifts out of 3 (AM, PM & ON)
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